Shipping Policy

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SHIPPING

Pre~made dresses are shipping within 5 days of purchasing. We try to embed our love for the environment by using sustainable packaging. The black bag your parcel arrives in is compostable. Unfortunately sometimes the courier I use won’t ship to remote areas therefore I have to use an Australian Post Pack which is not compostable.

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Refund Policy

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RETURNS POLICY

We hope that you adore your handmade item made by either designer Lauren Ellen or Shirl.

If for any reason you are not satisfied with your purchase please contact Lauren Ellen at laurenellenhandmade@gmail.com before returning any item.

*Returns must be shipped back within 2 weeks of you receiving your item and must be in original condition with tags still attached.

*Please use a tracker service such as Australia Post Parcel Satchels. You are responsible for paying for the return parcel.

You’re refund will not be processed until I have received the item. I will refund initial purchase of item & shipping costs in the final refund. I take no responsibility for lost parcels.